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Tracking your Dream Machine
Once you place your order, We will enter you
configuration into our ordering system and will
soon after provide you with your production
number.
You can then take your Production Number and go
online to track your vehicle’s status at BMW
Owner’s Circle (OC)
http://www.bmwusa.com/OwnersCircle/
The
order process is broken up into 5 stages:
On Order
As soon as your production number has been
assigned, it shows up in OC as ‘On Order.’ You
should also get a Production Week Number when
your car will be produced. One thing to note,
that when you go online right after you get your
production number, the options you selected when
you placed your order will not show up.
Scheduled For Production
approximately three days prior to your car going
into production, OC will reach this stage. The
800 automated information number is much more
accurate than OC, so use it with your production
number to figure out to track your car. The
number is 1-800-831-1117; say “Vehicle
Production Status” and then read out your
production number. If your car production is
complete, it will say “Your vehicle production
is complete.” This whole stage takes a week or
less.
Awaiting Transport
Your car is loaded onto a train and is then
transported to Bremerhaven, where it is unloaded
and then has to wait for a ship. The wait time
in this stage depends on the amount of cars that
have arrived ahead of yours and are awaiting a
shipping vessel. A ship sails every 3-4 days
destined for the United States East Coast.
En Route
As soon as your status changes to “In Transit”
on the 800 number, or to “En Route” on the OC,
check the shipping company’s website (Schedules)
to figure out what ship your car is on. Or just
call your dealer; they know exactly what ship
your car is on, and the estimated times of when
it will arrives and leaves the Prep Center. The
dealer has a tool that tells you everything, so
leverage this to get the name of your ship so
you don’t have to guess.
Below is a list of the shipping companies used
by BMW to transport cars to the USA.
Wallenius Wilhelmsen (east coast deliveries)
http://www.2wglobal.com/www/wep/index.jsp
1.
www.2wglobal.com
2. customer centre - cargo tracking
3. auto cargo
4. cargo id - your VIN
5. cargo status - ignore the bottom - place
cursor over voyage and click - this will give
you the projected day the boat is to arrive at
certain ports in the u.s. The port of
destination should be listed on the sheet you
signed at harms (condition report). Hopefully
this helps.
N Y K line (West coast deliveries)
http://www2.nykline.com/home/index.html
Shipping schedule from Bremerhaven (use Port
Hueneme for the EXPORT) <---- I found this one
to be very useful for us <people in west coast>
because NYKLine schedule is hard to find.
http://www.dbh.de/index.php?id=151&L=0
San Diego Marine Information Systems. <--- use
this one to get the arrival schedule for Port
Hueneme (west coast delivery)
http://www.sdmis.org/schedule/
At Preparation Center
Depending on how much time has lapsed between
your ship docking and your car getting off the
ship, it may take a while to show up at the
Vehicle Preparation Center. A lot of wait times
in this area is due to the number of cars ahead
of yours, and the time it takes pass customs.
Generally, this takes about 7-14 days.
At your BMW Center
Once your car reaches your dealer, they have to
PDI your vehicle, which basically means remove
shipping blocks, remove the plastic on the
inside, check the vehicle from top to bottom,
add any dealer installed options (CD Changer,
Tint, Aluminum Pedals etc.) and finally, call
you up to come pick up your new baby.
Ever wonder how your car's VIN
number is determined ?
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